At Yanaar.com, we take pride in delivering high-quality promotional services. Because our products are digital and begin processing shortly after purchase, all sales are final.
1) Warranty & Refill Policy:
- All services come with a 4-month warranty from the date of delivery.
- If followers, likes, or views drop below the original delivered amount during the 4-month warranty period, we will refill the order up to two times at no additional cost.
- Refill requests must be submitted through our support system.
- Refill eligibility is determined by comparing the delivered amount to the current amount on the same account.
- After two refills or once the warranty period ends, no further action will be taken.
2) No Refunds Will Be Issued For:
- Change of mind after purchase.
- Customer-side issues (e.g., private account, username change, blocked account).
- Delays caused by Instagram platform limits or updates.
- Failure to achieve specific results (e.g., engagement, verification, growth).
- Drops that occur after the 4-month warranty period or after two refills.
- Orders delivered within a reasonable timeframe.
- Use of other services or tools that interfere with delivery.
3) Chargebacks and Disputes:
Initiating a chargeback without contacting our support team first may result in the suspension of future service. We are committed to resolving issues fairly and promptly, please reach out to us before escalating.
4) Refund Eligibility (Rare Cases Only):
Refunds may only be considered if:
- We fail to deliver the service at all.
- You have contacted us for resolution and support was unresponsive for more than 7 days
In such cases, please contact us at yanaarstore@gmail.com and include your Order ID and details of the issue or open a support ticket on our website, yanaar.com.